Privacy Policy
1. Who we are
Good Digital Living Limited (company number 15824129), registered in England & Wales at 8 Genister Place, Newcastle Upon Tyne, Tyne and Wear, NE4 9TJ, United Kingdom, is the "data controller" for the personal information you provide through dijioma.com. This means we are responsible for how your data is handled. We comply with the UK GDPR and the Data Protection Act 2018.
2. What we collect
We collect only what we need to run Dijioma:
- Account details: your name, and an email address and/or phone number.
- Verification data: if you verify via WhatsApp, we process your phone number to send a one-time code. We do not read your WhatsApp messages.
- Profile information: optional details you choose to add, such as your state of origin, languages, and interests.
- Learning activity: your flashcard progress and lessons completed, so we can save your place.
- Contributions: any cultural content you submit to the archive.
- Technical data: basic information such as device type and general location (from your IP address), used to keep the service secure and working.
3. Why we use it (and our legal basis)
- To create and manage your account and provide the Platform's features — legal basis: performance of a contract with you.
- To send you the daily Igbo word and service updates you signed up for — legal basis: your consent, which you can withdraw at any time.
- To verify your identity at sign-up via email or WhatsApp — legal basis: performance of a contract.
- To keep the Platform safe and secure and prevent misuse — legal basis: our legitimate interests.
- To improve Dijioma based on how the Platform is used — legal basis: our legitimate interests.
We do not sell your personal data. We do not use it for third-party advertising.
4. Who we share it with
We share data only with trusted service providers who help us run the Platform, and only as far as needed:
- Amazon Web Services (AWS) — hosting and database, eu-west-1, Ireland (EU);
- Our email provider — to send verification and daily-word emails;
- WhatsApp / Meta — to deliver verification codes, if you choose WhatsApp verification;
- Authorities or advisers where we are legally required to do so.
Where data is transferred outside the UK, we ensure appropriate safeguards are in place as required by UK data protection law.
5. How long we keep it
We keep your account data for as long as your account is active. If you close your account, we delete or anonymise your personal data within 90 days, except where we must keep certain records for legal reasons, or where you have contributed cultural content to the archive that is preserved as part of the collective heritage (this content can be attributed anonymously or removed on request).
6. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you;
- Correct inaccurate data;
- Ask us to delete your data ("right to erasure");
- Object to or restrict certain processing;
- Withdraw consent (e.g. unsubscribe from the daily word) at any time;
- Request a copy of your data in a portable format.
To exercise any of these, contact us at hello@dijioma.com. Every daily-word email also includes a one-click unsubscribe link.
7. How we protect your data
We use appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), secure cloud infrastructure, hashed passwords, and access controls. No system is perfectly secure, but we take our duty to protect your information seriously — especially for our elder users, whose safety is central to our mission.
8. Cookies
We use only essential cookies needed to keep you signed in and the Platform working. We do not use advertising or third-party tracking cookies.
9. Children
Dijioma is not intended for children under 16. We do not knowingly collect data from children under 16. If you believe a child has provided us with personal data, contact us and we will delete it.
10. Contact & complaints
For any privacy question or request, contact us at hello@dijioma.com or write to Good Digital Living Limited, 8 Genister Place, Newcastle Upon Tyne, Tyne and Wear, NE4 9TJ, United Kingdom.
If you are unhappy with how we have handled your data, you have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or by calling their helpline.